If you buy from dotJewellery.com as a consumer in the European Union, you have legal rights if an item is faulty or does not match what we agreed to supply. These rights are separate from any warranty we offer and are not limited by its duration.
The EU legal guarantee notice below summarises these rights.
If you have a concern about an order, please email enquiries@dotjewellery.com with your order number and details of the issue. We will review it and explain the available options.
